Food delivery marketplaces have become an important source of demand for restaurants across Latin America. They provide consumer discovery, digital ordering, payment infrastructure and, in many cases, last-mile delivery.
That distribution comes at a cost. Unlike traditional SaaS products, marketplace pricing is generally tied to restaurant sales. Rates vary by country, delivery model, restaurant, negotiated agreement and promotional program, making a single “Latin American commission rate” difficult to establish.
To create a more useful reference point, Actib reviewed public pricing and reported merchant fees from four of the region’s major platforms: iFood, Uber Eats, Rappi and PedidosYa.
The benchmark
25–30%Major LATAM delivery marketplace fees commonly fall around 25% to 30% of order value. Full-service marketplace examples frequently land in the mid-to-high 20% range, with some reported commercial arrangements reaching 35%.
This is a benchmark, not an estimate of what every restaurant pays. Rates may include different services, and negotiated contracts can differ materially from public pricing.
Sources: official iFood and Uber Eats pricing, Rappi merchant materials, PedidosYa documentation and Focus Market’s 2026 analysis.Published and reported fees
| Marketplace | Market / reference | Published or reported charge | What it represents |
|---|---|---|---|
| iFood | Brazil | 23% + 3.2% | Official Plano Entrega: commission plus processing on orders paid through iFood, or about 26.2%, plus a monthly fee above the threshold. |
| Uber Eats | Panama | 23% / 26% / 29% | Lite, Plus and Premium marketplace pricing with Uber delivery; payment processing included. |
| Rappi | Brazil | 27% | Published reference rate; actual rates can vary by restaurant and agreement. |
| Rappi | Mexico, Chile, Peru, Ecuador | 30% | Published country-level reference rates. |
| Rappi | Colombia / Argentina | 25% + 2% / 25% + 2.9% | Base commission plus interbank or card-payment fees, respectively. |
| PedidosYa | Argentina | 25%–35% | Range reported by Focus Market in 2026; not a universal official rate. |
Published percentages may not apply to every current contract. Effective rates depend on each merchant’s terms.
iFood: approximately 26.2% on an in-app-paid delivery order
iFood reported in 2026 that it processed more than 180 million orders per month in Brazil, with more than 500,000 establishments on the platform.
For restaurants using iFood’s Plano Entrega, where delivery is performed by iFood’s courier network, published pricing is a 23% commission on delivery orders, plus 3.2% on orders paid through iFood and R$150 per month when monthly sales exceed R$1,800.
An eligible order paid inside the platform therefore carries an approximate percentage charge of 23% + 3.2% = 26.2%, before the monthly fee or other restaurant-funded marketing. It is more accurate to use 26.2% for this comparison than to describe the commission as “27%.”
Uber Eats: transparent tiered pricing
Uber Eats publishes merchant marketplace delivery pricing in several Latin American markets. In Panama, its Lite, Plus and Premium delivery plans are 23%, 26% and 29%. All three use Uber’s marketplace and courier network, and include payment processing. Premium adds visibility and promotional benefits.
Mexico publishes 25%, 27% and 29% for Lite, Plus and Premium; Chile currently shows the same structure. For a full-service marketplace comparison, Premium provides a useful reference: 29% in Panama, Mexico and Chile, with payment processing included.
Uber Eats Panama pricing · Uber Eats Mexico pricing · Uber Eats Chile pricing
Rappi: published references from 25% to 30%
Rappi tells prospective merchants that its exact commission depends on factors such as country, region, number of locations and commercial agreement, and that the final percentage is disclosed during onboarding. Its merchant materials also list country-specific reference rates:
| Country | Published reference |
|---|---|
| Colombia | 25% + 2% interbank fee |
| Argentina | 25% + 2.9% card fee |
| Brazil | 27% |
| Chile | 30% |
| Costa Rica | 25% |
| Ecuador, Mexico, Peru | 30% |
| Uruguay | 25% + 2% card fee |
These should be treated as published merchant reference rates, not guaranteed current quotes for every restaurant. Taxes and certain payment-related charges may apply separately.
Rappi published merchant rates · How Rappi commissions are determined
PedidosYa: reported fees of 25% to 35%
PedidosYa explains that it operates on a commission model, with rates that vary by merchant type, location and market conditions. It does not publish one universal standard percentage for all of Latin America.
A 2026 analysis by Argentine consultancy Focus Market reported that PedidosYa charges approximately 25% to 35% of each sale, depending in part on whether the restaurant uses its own logistics or the platform’s delivery infrastructure. This range is a reported market estimate, not a universal official tariff.
The same analysis reported Rappi at approximately 30% to 35% in Argentina, while noting a lower ceiling communicated by Rappi. This difference illustrates why public pricing, negotiated contracts and merchants’ effective costs are not necessarily the same.
What a 25% to 30% marketplace fee means
Consider a restaurant processing a $25 delivery order.
| Marketplace fee | Fee cost | Restaurant retains |
|---|---|---|
| 23% | $5.75 | $19.25 |
| 25% | $6.25 | $18.75 |
| 26.2% | $6.55 | $18.45 |
| 29% | $7.25 | $17.75 |
| 30% | $7.50 | $17.50 |
| 35% | $8.75 | $16.25 |
At 1,000 monthly orders with a $25 average ticket, each percentage point represents about $250 per month. A 25% fee is $6,250; a 30% fee is $7,500—a $1,250 monthly difference.
Illustrative calculation; excludes taxes, fixed monthly fees, advertising, restaurant-funded promotions and other contractual charges.
Commission is not the same as total marketplace cost
Depending on the platform and plan, a restaurant may also pay payment-processing fees, taxes on platform services, monthly subscriptions, sponsored-placement costs, restaurant-funded promotions or discounts, and membership-program costs.
Marketplaces also provide something direct-ordering software does not automatically provide: consumer demand and discovery. A restaurant paying a marketplace commission may be acquiring a customer it would not otherwise have reached.
Comparing a marketplace percentage directly with the monthly subscription price of restaurant software can therefore be misleading. A more useful question is how restaurants allocate orders between customer-acquisition channels and customer-retention or direct-ordering channels.
What the public evidence supports
Publicly documented full-service food-delivery marketplace charges in Latin America commonly fall in the mid-to-high 20% range of order value, with many examples around 25% to 30% and reported commercial arrangements reaching approximately 35%.
We do not interpret this as evidence that the average Latin American restaurant pays exactly 25%, 28%, 30% or another single number. The available data does not support that precision. A true regional average would require representative data on actual restaurant contracts, order volumes, payment methods and negotiated rates across countries and platforms.
Methodology
Actib compiled this benchmark from publicly available marketplace information and third-party research. We prioritized official merchant pricing pages and documentation. Where companies did not publish standardized current prices, we used reputable third-party reporting and labeled it as reported rather than official.
Marketplace delivery plans were prioritized over pickup-only programs, restaurant-operated delivery and standalone delivery-as-a-service products. Promotional introductory rates were not treated as normal benchmark pricing. Payment-processing charges that apply only to certain transactions are shown separately.
Because commercial agreements can be negotiated individually, a restaurant’s actual contract may differ substantially from the figures shown here.
Sources
- 01iFoodOfficial restaurant plansPlano Entrega pricing: 23% commission, 3.2% payment fee and R$150 monthly fee above R$1,800 in sales.
- 02iFoodCompany informationCompany-reported monthly order volume and partner establishments in Brazil.
- 03Uber Eats PanamaOfficial merchant pricingLite, Plus and Premium marketplace delivery plans; rates include payment processing.
- 04Uber Eats MexicoOfficial merchant pricingLite, Plus and Premium marketplace delivery plans.
- 05Uber Eats ChileOfficial merchant pricingLite, Plus and Premium marketplace delivery plans.
- 06RappiOfficial merchant documentationPublished country-level reference rates and additional payment charges in some markets.
- 07RappiCurrent commission explanationRappi explains that the final rate depends on country, region and commercial terms.
- 08PedidosYaOfficial merchant siteCommission rates vary by partner type, location and market conditions.
- 09Focus Market2026 delivery-market analysisReports a 25%–35% PedidosYa range in Argentina and 30%–35% for Rappi.
About this research
This benchmark was compiled and published by Actib.app, a restaurant commerce technology company. Actib is not affiliated with iFood, Uber Eats, Rappi, PedidosYa or their parent companies.
This research provides a transparent reference based on publicly available information. It is not a quote for any restaurant and does not claim that every merchant pays the rates shown. Actib may update figures shown to be outdated or inaccurate with verifiable documentation.